How to book a studio or private lesson
Choose a time, add your details, then confirm. This guide matches the private parent trial.
No real payment is taken and trial bookings are not sessions to attend. Use invented participant names during testing. Private lessons appear once a teacher has saved their fees and available hours.
Open the parent booking page →
1. Sign in and choose a time
- Open the parent booking page and enter the testing password provided by Base. Select Open parent booking trial.
- Use your invited email address, select Send sign-in code, and enter the code on the booking page. This is separate from your DSP class-enrolment account. Keep your password and code private.
- Choose Hire a studio and your studio. For a private lesson, choose an available teacher and 30 or 60 minutes. If you change an option, select Show times.
- Available days and start times are displayed for you. Choose a day, then a time. Use Earlier dates or Later dates to move through two weeks at a time.
A time is checked again when you confirm. Selecting it does not reserve it. If availability needs checking or no suitable time appears, contact Base.
2. Add your details
- Enter the contact name and say who the booking is for. During this private trial, use invented names.
- A parent must make the booking and attend with anyone under 18. Add the young person’s name and confirm both requirements. Adults may book for themselves.
- Review the studio or teacher, date, start and end time, price, attendance information and cancellation terms.
The review screen is not a confirmed booking.
3. Review and confirm
Studio hire: acknowledge the trial information and select Reserve studio & continue to payment. Open the SumUp sandbox payment link and follow the test instructions. Return to the booking page and select Check booking status. Keep the reference once the booking shows confirmed.
A payment screenshot, an email or returning from checkout alone does not confirm the studio. Payment is checked by the booking system. If the result is unclear, check the same booking rather than paying again.
Private lesson: select Confirm trial lesson when an eligible teacher and time are offered. The teacher and studio are reserved together without individual teacher or administrator approval. In normal operation, the teacher receives booking and cancellation notices and you pay the teacher directly. Teacher notices are off during this owner-only trial.
View or cancel a booking
- Return to the booking form, sign in with the same email and open My bookings.
- Select View booking for the correct reference. Check booking status refreshes its saved status.
- To cancel, select Review cancellation and read the outcome. This review alone does not cancel anything. Keep this booking leaves it reserved.
- If you want to cancel, tick the acknowledgement and select Confirm cancellation. Wait for Cancellation complete and the cancelled status.
If payment is still being checked or the cancellation needs a new review, follow the displayed check/review action for that same reference. Contact Base if it remains unclear. An unpaid hold is released only after payment is safely checked; do not assume it has disappeared.
Prices and cancellation rules
Studio hire is exactly 60 minutes: Tribe / Studio 1 £25; Progress / Studio 2 £20; Growth / Studio 3 £20. These totals include VAT. Online studio hire must fit within opening hours; contact Base about other times.
Private lessons last 30 or 60 minutes. Your teacher sets the fee shown in the form and their direct-payment arrangements. A teacher with no saved fee or available hours cannot yet be booked. Eligible teachers may offer times outside normal studio hours when a suitable room is free.
Room cancellation: at least seven days’ notice gives a full refund under the booking rule. Less than seven days’ notice and non-attendance are not refunded.
Private lesson cancellation: refunds are at the teacher’s discretion. Non-attendance is not refunded. Contact Base if the teacher or studio cancels. These customer-cancellation rules do not remove statutory rights.
During this trial, any refund shown is a test calculation. No real money is charged or refunded.
Help and privacy
Automated messages come from info@base-dance.com. Your booked teacher may email you about their own lesson; for an under-18 this is the parent’s booking email. This parent form does not ask for a mobile number.
If a code is delayed, check your junk folder. Use the most recently requested code and allow the resend timer to finish before requesting another. Booking emails can also arrive after the booking status updates.
For help, email info@base-dance.com with your booking reference and the displayed problem. Do not send passwords, codes or card details. Sign out on shared devices.
See the directions and parking guide. The studios are on the first floor, accessed by stairs. Contact Base before booking if you need to discuss access.