How to book a studio or private lesson
Choose an available time and add your details. For private lessons, wait for teacher approval and pay the full price directly to your teacher. Studio-only hire uses SumUp.
Private lessons have one payment to your teacher. The displayed total includes room hire of £5 for 30 minutes or £10 for 60 minutes. Pay the full total directly to your teacher after approval. No online payment is taken for private lessons. Lessons appear once the teacher has saved their fees and available hours.
Open the parent booking page →
1. Sign in and choose a time
- Open the parent booking page. Select Open booking form.
- Use your own email address, select Send sign-in code, and enter the code on the booking page. This is separate from your DSP class-enrolment account. Keep your password and code private.
- Choose Hire a studio and your studio. For a private lesson, choose an available teacher, lesson type and an offered 30- or 60-minute length. Lessons must be requested at least 48 hours before the start. If you change an option, select Show times.
- Available days and start times are displayed for you. Choose a day, then a time. Use Earlier dates or Later dates to move through two weeks at a time.
A time is checked again when you submit. Selecting or reviewing it does not reserve it. If availability needs checking or no suitable time appears, contact Base.
2. Add your details
- Enter your contact name and say who the booking is for.
- A parent must make the booking and attend with anyone under 18. Add the young person’s name and confirm both requirements. Adults may book for themselves.
- Review the studio or teacher, date, start and end time, price, attendance information and cancellation terms.
The review screen is not a confirmed booking.
3. Review and confirm
Studio hire: read and acknowledge the booking terms, then select Reserve studio & continue to payment. Open the secure SumUp payment link and pay the displayed room charge. Return to the booking page and select Check booking status. Keep the reference once the booking shows confirmed.
A payment screenshot, an email or returning from checkout alone does not confirm the studio. Payment is checked by the booking system. If the result is unclear, check the same booking rather than paying again.
Private lesson: select Send lesson request. No online payment is taken. The status becomes Waiting for teacher approval. The teacher and studio are held for up to 48 hours, ending earlier if the lesson starts. Your teacher must accept before the booking is confirmed. A declined, withdrawn or unanswered expired request releases the time. No online payment or refund is needed.
Check the saved status in My bookings. Do not pay or attend while waiting for approval. After confirmation, pay the full displayed price directly to your teacher using the arrangements shown. Room hire is included in that payment. Teachers receive booking-request and status emails; if an email is delayed, they can check their own My bookings screen.
View or cancel a booking
- Return to the booking form, sign in with the same email and open My bookings.
- Select View booking for the correct reference. Check booking status refreshes its saved status.
- For a waiting lesson request, select Withdraw request. For a confirmed booking, select Review cancellation. Read the outcome. This review alone does not cancel anything. Keep this booking leaves it reserved.
- If you want to cancel, tick the acknowledgement and select Confirm cancellation. Wait for Cancellation complete and the cancelled status.
If payment is still being checked or the cancellation needs a new review, follow the displayed check/review action for that same reference. Contact Base if it remains unclear. An unpaid hold is released only after payment is safely checked; do not assume it has disappeared.
Prices and cancellation rules
Studio hire is exactly 60 minutes: Tribe / Studio 1 £25; Progress / Studio 2 £20; Growth / Studio 3 £20. These totals include VAT. Online studio hire must fit within opening hours; contact Base about other times.
Private lessons last 30 or 60 minutes. Your teacher sets the teaching fee for each lesson type and length. The displayed total includes room hire of £5 for 30 minutes or £10 for 60 minutes. For example, £20 teaching plus £10 room hire is £30 paid directly to your teacher after approval. There is no private-lesson checkout or separate payment to Base. Request at least 48 hours ahead. A teacher with no saved fee or available hours cannot yet be booked. Approved keyholders may offer out-of-hours lessons when a room is free.
Room cancellation: at least seven days’ notice gives a full refund under the booking rule. Less than seven days’ notice and non-attendance are not refunded.
Private lesson cancellation: cancellation and refunds are at the teacher’s discretion. Non-attendance is not refunded. No online refund is processed for payments made directly to a teacher. Contact Base if the teacher or studio cancels. Your statutory rights are unaffected.
Standalone studio-hire refunds go back through SumUp. Check the booking for progress and allow bank processing time. Earlier private lessons that already paid room hire through SumUp keep their original payment and refund terms.
Help and privacy
Automated messages come from info@base-dance.com. Your booked teacher may email you about their own lesson; for an under-18 this is the parent’s booking email. This parent form does not ask for a mobile number.
If a code is delayed, check your junk folder. Use the most recently requested code and allow the resend timer to finish before requesting another. Booking emails can also arrive after the booking status updates.
For help, email info@base-dance.com with your booking reference and the displayed problem. Do not send passwords, codes or card details. Sign out on shared devices.
See the directions and parking guide. The studios are on the first floor, accessed by stairs. Contact Base before booking if you need to discuss access.